Warranty Policy
Effective Date: 1/1/2026
This Warranty Policy applies to products and services provided by Eco Air Heating and Cooling (“Company,” “we,” “us,” or “our”) through ecoairheatandcool.com or any related service or purchase channel.
By purchasing our products or services, you acknowledge and agree to the terms outlined below.
1. Manufacturer Warranties
Products, equipment, and materials sold or installed by Eco Air Heating and Cooling may be covered by warranties provided by the original manufacturer.
All manufacturer warranties are subject to the terms, conditions, and limitations set by the manufacturer.
We do not modify, extend, or replace manufacturer warranties.
Warranty coverage, duration, and eligibility are determined solely by the manufacturer.
2. Warranty Claim Assistance
We may, at our discretion, assist customers in facilitating manufacturer warranty claims.
However:
Assistance is not guaranteed in all cases
Some claims may require direct communication between the customer and the manufacturer
Approval of warranty claims is solely determined by the manufacturer
If you need assistance or information regarding a warranty, you may contact us and we will advise you on the appropriate process when possible.
3. Workmanship Warranty (Installation & Services)
Eco Air Heating and Cooling provides a 10-Year Workmanship Warranty on eligible HVAC installation and service work performed by our company.
This warranty covers:
Defects in installation workmanship
Errors directly related to labor performed by our technicians under normal operating conditions
This warranty does not cover:
Manufacturer defects or equipment failure
Improper maintenance, neglect, or misuse
Damage caused by external factors (power surges, accidents, environmental conditions, etc.)
Modifications or repairs performed by third parties
4. Warranty Limitations
All warranties are subject to the following limitations:
Warranty coverage is only valid when full payment has been received
Proof of service or purchase may be required
Warranty claims may require inspection before approval
We reserve the right to determine whether an issue is covered under workmanship warranty or manufacturer warranty guidelines
5. No Implied Warranties
Except as expressly stated in this policy, Eco Air Heating and Cooling makes no additional warranties, express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.
6. Contact for Warranty Support
For questions, warranty information, or assistance with a claim, please contact us:
Eco Air Heating and Cooling
1525 3rd Street, Suite F
Riverside, CA 92507
Phone: (951) 446-5968
Email: [email protected]